If you’re a robot working as a cashier, the trend detailed in this Forbes article must be discouraging:
According to a recent Food Marketing Institute study, fewer people are using self-checkouts at the grocery store. They accounted for 22% of all supermarket transactions in 2007, but have since declined to 16% of transactions in 2010. The same study noted that customers were more satisfied with human-run checkout lanes.
This blog is certain to spend a lot of time examining the implications of increasingly ubiquitous automation – but in this case, the trend appears to be going in the other direction.
Hat tip to Paul Raven over at Futurismic.